Segments

The segments or interest groups are used to group and classify your users. When you send a campaign you can choose to only impact users subscribed to a certain group.

You can manage your groups from the indigitall console, selecting Audiences / inApp-inWeb. In this screen you can create, edit and delete the groups of any of your projects.

interest-group

When you select to create a new group, a form will open with the name and code fields.

segments

Filters

Once you have created the segment, you can use it as we have explained in the filter section.

topics

Contact lists

Contact lists let you group the In-App/Web contacts you want to target. To view them, go to Audiences > In app/web and select the Contact lists tab.

contact lists

Contact list overview

The page shows the total number of contact lists in your project. For each list, the table displays:

  • List name: the name you gave the list.
  • Creation date: the date the list was created.
  • Contacts: the number of contacts in the list.

To find a specific list, type its name in the Search field.

At the bottom of the table, use Rows per page to choose how many lists to show per page, and use the arrows to move between pages.

Create a contact list

  1. To create a new list, click + Create list.

  2. In the Create contact list window, fill in:

    • Name: enter a name for the list, for example gym_subscribers.
    • List type: this is set to externalCode by default and can’t be changed. Contacts are added to the list using their externalCode.
  3. Then click Create.

The new list appears in the table with 0 contacts. To add contacts, import a CSV file clicking the three-dot menu (⋮) next to the list.

Manage a contact list

Click the three-dot menu (⋮) next to a list to see these options:

  • Edit: change the list.

  • Import CSV: upload a CSV file to add contacts to the list.

    Click Upload file and select your .CSV file and then click Import CSV.

    externalColde

    The CSV file must contain a column named externalCode. If the file doesn’t include this column, the contacts can’t be imported.

  • Delete: delete the list.

  • View info: open the list details.

List information

Selecting View info opens the Information window, which shows:

  • ID: the list’s unique identifier. Click the copy icon to copy it to your clipboard.

  • Name: the list name.

  • Creation date: the date and time the list was created.

  • Last edited: the date and time the list was last changed.

    list info


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