Database Maintenance

The client is responsible for regularly cleaning their email recipient database. The procedure to do this is as follows:

  1. Download the list of sendings from the Email Statistics section.
download_statistics_email
  1. Apply a filter for "different from [ ]" and remove recipients with Hard Bounces from their database.
hardbounces
  1. Apply the same filter, but for "Blocked" entries of the types "Preblocked" and "Spam Reporter."
bocked

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