Onboarding
Academy
indigitall Onboarding
Everything you need to get started with indigitall — platform guides, best practices, certificates and key resources.
Ebooks
Ebook
Customer Journey
Map the full customer lifecycle and plan your first omnichannel journeys.
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Ebook
Strengthen your brand & App performance
Proven tactics for app retention and brand consistency from day one.
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Ebook
Loyalty Analysis
Framework to analyse and improve customer loyalty from your first campaigns.
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Ebook
Customer Journey with AI
How to accelerate onboarding outcomes using AI-driven automation.
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Ebook
7 Best Practices for Retail
Quick-win engagement tactics applicable from your first week on platform.
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Library
Browse all indigitall ebooks →
Full library of guides, playbooks and white papers.
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Success Stories
Retail · Spain
Digital Transformation: Casa del Libro
Spain's leading bookstore scales its omnichannel engagement from zero to full automation.
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Banking
Digital Engagement for Financial Leaders
A major financial group transforms customer communications with indigitall.
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Transport
Omnichannel Push for Transportation Leader
A transport giant deploys push + SMS from scratch and drives digital transformation.
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Retail · Mexico
Soriana: Web Push Drives 20% of Sales
Mexico's largest retailer onboards web push and makes it a top revenue channel.
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All Stories
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See every customer case study across all industries.
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Blog & Webinars
Guide
Customer Experience Journey Guide
Practical framework for mapping and optimising your CX from day one.
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Retention
From App Downloads to Active Users
How to convert installs into engaged, retained users with the right onboarding flow.
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Strategy
Omnichannel Digital Transformation Guide
Step-by-step roadmap for teams embarking on omnichannel transformation.
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Lifecycle
Customer Lifecycle: How to Keep it Active
Activation, engagement and win-back strategies for the full customer lifecycle.
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CX
Master the Customer Journey
How to redefine the customer experience from the very first touchpoint.
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Channels
Top 7 Customer Engagement Channels
Choose the right channel mix for your audience and industry.
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Videos & Tutorials
Intro
What is indigitall?
Platform overview — what indigitall does and how it works.
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Overview
The AI-Powered Omnichannel Platform
indigitall: unify marketing & customer support on one AI-powered platform.
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Tutorial
Creating Customer Journey (4 options)
The 4 ways to create a journey: from scratch, template, copy and import.
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Tutorial
Building Customer Journey
Step-by-step walkthrough of building your first journey in indigitall.
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Tutorial
Customer Journey — Basics
Core concepts: nodes, paths, triggers and entry conditions explained.
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Tutorial
Best Path (EN)
How the AI Best Path feature automatically selects the optimal journey route.
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Tutorial
Customer Data Platform (EN)
Configure CDP profiles and segments to power personalised campaigns.
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Tutorial
The Power of a CDP: Build Omnichannel Journeys
What a CDP is and how to connect it to your omnichannel journeys.
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Tutorial
Push / Sending (EN)
How to send your first push notification campaign from the platform.
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Tutorial
Push / Filters (EN)
Apply audience filters to target the right users with your push campaigns.
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Webinar
How to Encourage User Registration & Deliver Personalised Content
Strategies to grow your opted-in base and deliver relevant content from the start.
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Overview
indigitall App & Web Push Notifications
Product overview of app push and web push notification capabilities.
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Playlist
▶ Customer Journey — full playlist
All tutorials for building and launching customer journeys in indigitall.
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Playlist
▶ CDP — full playlist
Configure segments and data to power your first campaigns.
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Channel
indigitall YouTube Channel
Full library of tutorials, demos and recorded webinars.
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