Onboarding
Academy
indigitall Onboarding
Everything you need to get started with indigitall — platform guides, best practices, certificates and key resources.
Ebooks
Ebook · New 2026
One Customer, One Profile. Acting in Real Time.
How the CDP joins every data source into a single profile, the foundation for your first segments and journeys.
Download →
Ebook · New 2026
Own the Lockscreen. Earn Every Open.
The app push playbook: from first permission request to notifications people actually open.
Download →
Ebook · New 2026
Reach Every Visitor. No App Required.
Get web push running on your site and turn anonymous visitors into a reachable audience.
Download →
Ebook · New 2026
From Plain Text to a Verified Brand.
SMS and RCS explained: when to use each, and how verified branded messages build trust.
Download →
Ebook
Customer Journey
Map the full customer lifecycle and plan your first omnichannel journeys.
Download →
Ebook
Strengthen your brand & App performance
Proven tactics for app retention and brand consistency from day one.
Download →
Ebook
Loyalty Analysis
Framework to analyse and improve customer loyalty from your first campaigns.
Download →
Ebook
7 Best Practices for Retail
Quick-win engagement tactics applicable from your first week on platform.
Download →
Library
Browse all indigitall ebooks →
Full library of guides, playbooks and white papers.
View →
Success Stories
Retail · Spain
Digital Transformation: Casa del Libro
Spain's leading bookstore scales its omnichannel engagement from zero to full automation.
Read →
Banking
Digital Engagement for Financial Leaders
A major financial group transforms customer communications with indigitall.
Read →
Transport
Omnichannel Push for Transportation Leader
A transport giant deploys push + SMS from scratch and drives digital transformation.
Read →
Retail · Mexico
Soriana: Web Push Drives 20% of Sales
Mexico's largest retailer onboards web push and makes it a top revenue channel.
Read →
Banking
Encrypted Push & WiZink
How WiZink set up encrypted push notifications to send sensitive banking alerts securely.
Read →
Energy
Web Push Drives 35% Sales Growth for Energy Leaders
An energy provider launched a web push strategy and grew online sales by 35%.
Read →
Media
Driving Digital Engagement for a Leading Media Group
A media group used indigitall to bring readers back with timely, relevant notifications.
Read →
eCommerce
Elevating E-Commerce Customer Experience via WhatsApp
An online retailer added WhatsApp Business Platform to its channel mix to give shoppers faster answers.
Read →
All Stories
Browse all success stories →
See every customer case study across all industries.
View all →
Blog & Webinars
Guide
Customer Experience Journey Guide
Practical framework for mapping and optimising your CX from day one.
Read →
Customer Journey · 2026
The Anatomy of a High-Growth Customer Journey
Map every touchpoint from discovery to repeat purchase before you build your first journey.
Read →
Segments · 2026
Segments That Update Themselves
Replace static lists with behavior-driven audiences that stay current on their own.
Read →
CDP · 2026
Identity Resolution: One Customer, One Profile
How the CDP merges fragmented records into a single customer profile.
Read →
New Feature · 2026
indigitall MCP: Connect indigitall to Your AI Assistant
Ask your indigitall data questions in plain language from ChatGPT, Claude, Copilot or Gemini.
Read →
Retention
From App Downloads to Active Users
How to convert installs into engaged, retained users with the right onboarding flow.
Read →
Strategy
Omnichannel Digital Transformation Guide
Step-by-step roadmap for teams embarking on omnichannel transformation.
Read →
Lifecycle
Customer Lifecycle: How to Keep it Active
Activation, engagement and win-back strategies for the full customer lifecycle.
Read →
Channels
Top 7 Customer Engagement Channels
Choose the right channel mix for your audience and industry.
Read →
Videos & Tutorials
Intro · 2026 · EN
Meet indigitall: AI-Powered Customer Journeys
Platform overview: one AI-native platform to unify every conversation and automate customer journeys.
Watch →
Intro · ES
What is indigitall?
Platform overview — what indigitall does and how it works.
Watch →
Tutorial · 2026 · EN
Connect indigitall to Your AI Assistant (MCP Setup)
Step by step: add the indigitall MCP connector and ask your data in plain language. Read-only and secure.
Watch →
Tutorial · EN
Creating Customer Journey (4 options)
The 4 ways to create a journey: from scratch, template, copy and import.
Watch →
Tutorial · EN
Building Customer Journey
Step-by-step walkthrough of building your first journey in indigitall.
Watch →
Tutorial · EN
Customer Journey — Basics
Core concepts: nodes, paths, triggers and entry conditions explained.
Watch →
Tutorial · EN
Target the Right Users: Trigger Journeys with Custom Segments
Build custom segments in the CDP and use them to trigger your journeys.
Watch →
Tutorial · EN
Best Path
How the AI Best Path feature automatically selects the optimal journey route.
Watch →
Overview · ES
What is a Customer Data Platform?
What a CDP is and how it helps you power personalised, omnichannel campaigns.
Watch →
Tutorial · EN
Push / Sending
How to send your first push notification campaign from the platform.
Watch →
Tutorial · EN
Push / Filters
Apply audience filters to target the right users with your push campaigns.
Watch →
Overview · EN
indigitall App & Web Push Notifications
Product overview of app push and web push notification capabilities.
Watch →
Playlist
▶ Customer Journey — full playlist
All tutorials for building and launching customer journeys in indigitall.
Watch all →
Playlist
▶ CDP — full playlist
Configure segments and data to power your first campaigns.
Watch all →
Channel
indigitall YouTube Channel
Full library of tutorials, demos and recorded webinars.
Subscribe →
Updated 32 minutes ago
Did this page help you?