Docs & Guides

indigitall Docs & Guides

[
{"t":"Overview","s":"Intro","u":"https://documentation.indigitall.com/docs/getting-started","d":"All outbound and inbound on one AI-powered customer engagement platform."},
{"t":"Introduction","s":"Intro","u":"https://documentation.indigitall.com/docs/introduction","d":"What indigitall is and how it works."},
{"t":"Terms to Know","s":"Intro","u":"https://documentation.indigitall.com/docs/terms-to-know-1","d":"Glossary of indigitall concepts and terminology."},
{"t":"Data Security and Compliance","s":"Intro","u":"https://documentation.indigitall.com/docs/security","d":"GDPR, encryption, and regional data compliance."},
{"t":"Users and Segments","s":"Intro","u":"https://documentation.indigitall.com/docs/users-and-segments","d":"How user profiles and audience segments work."},
{"t":"Project Requirements","s":"Onboarding","u":"https://documentation.indigitall.com/docs/projects","d":"FCM, HMS, iOS certificates and keys needed to start."},
{"t":"Learning to Use indigitall","s":"Onboarding","u":"https://documentation.indigitall.com/docs/learning-to-use-indigitall","d":"Step-by-step guide for new users."},
{"t":"Server Keys","s":"Onboarding","u":"https://documentation.indigitall.com/docs/server-keys","d":"How to obtain and manage your project server keys."},
{"t":"FCM Server Key","s":"Onboarding","u":"https://documentation.indigitall.com/docs/fcm-server-key","d":"Setting up Firebase Cloud Messaging key for Android."},
{"t":"HMS Server Key","s":"Onboarding","u":"https://documentation.indigitall.com/docs/hms-server-key","d":"Setting up Huawei Mobile Services key."},
{"t":"iOS Certificates","s":"Onboarding","u":"https://documentation.indigitall.com/docs/ios-certificates","d":"Apple push notification certificates for iOS apps."},
{"t":"Apple Wallet Certificates","s":"Onboarding","u":"https://documentation.indigitall.com/docs/pass-wallet-certificates","d":"Certificates for Apple Wallet passes."},
{"t":"Google Wallet API","s":"Onboarding","u":"https://documentation.indigitall.com/docs/google-wallet-api","d":"Google Wallet API integration setup."},
{"t":"Branded Link Shortener","s":"Onboarding","u":"https://documentation.indigitall.com/docs/branded-link-shortener-now-available","d":"Custom short links with your brand domain."},
{"t":"Manage Your Users","s":"Admin","u":"https://documentation.indigitall.com/docs/manage-your-indigitall-users","d":"Add, edit, and manage team members in your workspace."},
{"t":"Account User Permissions","s":"Admin","u":"https://documentation.indigitall.com/docs/permissions","d":"Roles and access control for team members."},
{"t":"Data Synchronization","s":"Admin","u":"https://documentation.indigitall.com/docs/data-synchronization","d":"Sync your CRM data with indigitall."},
{"t":"Audience","s":"Admin","u":"https://documentation.indigitall.com/docs/audience","d":"Define and manage audience groups."},
{"t":"Customer Journey Definition","s":"Journey","u":"https://documentation.indigitall.com/docs/customer-journey-definition","d":"What a Customer Journey is and how to plan one."},
{"t":"Customer Journey Basics","s":"Journey","u":"https://documentation.indigitall.com/docs/basics","d":"Core concepts: nodes, paths, triggers."},
{"t":"Customer Journey AI Options","s":"Journey","u":"https://documentation.indigitall.com/docs/artificial-intelligence-options","d":"AI-driven branching and optimisation in journeys."},
{"t":"Building Journeys","s":"Journey","u":"https://documentation.indigitall.com/docs/building-journeys","d":"Step-by-step guide to building a journey workflow."},
{"t":"Creating Journeys","s":"Journey","u":"https://documentation.indigitall.com/docs/creating-journeys","d":"How to create a new journey from scratch."},
{"t":"Time-based Functionalities","s":"Journey","u":"https://documentation.indigitall.com/docs/time-based-functionalities","d":"Delays, scheduled sends, time-based branching."},
{"t":"Journey Components","s":"Journey","u":"https://documentation.indigitall.com/docs/about-components","d":"All available journey nodes and components."},
{"t":"Filter Component","s":"Journey","u":"https://documentation.indigitall.com/docs/filter","d":"Filter users by attributes or behavior."},
{"t":"Push Events","s":"Journey","u":"https://documentation.indigitall.com/docs/push-events","d":"Trigger journeys from push notification events."},
{"t":"Random Paths","s":"Journey","u":"https://documentation.indigitall.com/docs/random-paths","d":"A/B split and random-path journey components."},
{"t":"Retargeting","s":"Journey","u":"https://documentation.indigitall.com/docs/retargeting","d":"Re-engage users based on past actions."},
{"t":"Webhook","s":"Journey","u":"https://documentation.indigitall.com/docs/webhook","d":"Trigger external webhooks from a journey step."},
{"t":"Journey Management","s":"Journey","u":"https://documentation.indigitall.com/docs/archiving-journeys","d":"Archive, copy, and manage your journeys."},
{"t":"Customer Lists","s":"Journey","u":"https://documentation.indigitall.com/docs/customer-lists","d":"Static and dynamic lists for journey targeting."},
{"t":"Journey Statistics","s":"Journey","u":"https://documentation.indigitall.com/docs/statistics","d":"Analytics and performance metrics for journeys."},
{"t":"Customer Journey FAQs","s":"Journey","u":"https://documentation.indigitall.com/docs/customer-journey-faqs","d":"Frequently asked questions about Customer Journeys."},
{"t":"Customer Data Platform","s":"CDP","u":"https://documentation.indigitall.com/docs/customer-data-platform","d":"Unify all customer data in one place."},
{"t":"CDP Customer Fields","s":"CDP","u":"https://documentation.indigitall.com/docs/customer-fields","d":"Custom attributes and fields per customer profile."},
{"t":"CDP Customer Data","s":"CDP","u":"https://documentation.indigitall.com/docs/customer-data","d":"How customer profiles are structured and accessed."},
{"t":"CDP Segments","s":"CDP","u":"https://documentation.indigitall.com/docs/segments","d":"Build dynamic segments from CDP data."},
{"t":"CDP Connect Data","s":"CDP","u":"https://documentation.indigitall.com/docs/connect-data","d":"Connect external data sources to your CDP."},
{"t":"CDP Personalize Experiences","s":"CDP","u":"https://documentation.indigitall.com/docs/personalize-experiences","d":"Use CDP data to personalise messages and journeys."},
{"t":"CDP Use Cases","s":"CDP","u":"https://documentation.indigitall.com/docs/use-cases","d":"Real-world CDP implementation examples."},
{"t":"CDP Best Practices","s":"CDP","u":"https://documentation.indigitall.com/docs/cdp-best-practices","d":"Best practices for managing your CDP."},
{"t":"AI Agents","s":"AI","u":"https://documentation.indigitall.com/docs/ai-agents","d":"Build and deploy conversational AI agents."},
{"t":"Multi-Agent Supervision","s":"AI","u":"https://documentation.indigitall.com/docs/multi-agent-supervision-system","d":"Supervise and orchestrate multiple AI agents."},
{"t":"Gen AI Chatbots","s":"AI","u":"https://documentation.indigitall.com/docs/chatbot-gen-ai","d":"Create chatbots powered by generative AI."},
{"t":"AI Agent Sources","s":"AI","u":"https://documentation.indigitall.com/docs/ai-agent-sources","d":"Connect knowledge sources to your AI agent."},
{"t":"Artificial Intelligence Suite","s":"AI","u":"https://documentation.indigitall.com/docs/artificial-intelligence","d":"Overview of all AI capabilities in indigitall."},
{"t":"Generative AI Assistant","s":"AI","u":"https://documentation.indigitall.com/docs/ai-translator-optimizer","d":"AI writing, translation, and content optimisation."},
{"t":"ChatGPT API","s":"AI","u":"https://documentation.indigitall.com/docs/text-assistant-chatgpt","d":"Connect ChatGPT to your indigitall messages."},
{"t":"Smart Assistant","s":"AI","u":"https://documentation.indigitall.com/docs/smart-assistant","d":"Intelligent send-time and content suggestions."},
{"t":"Multivariate and AB Testing","s":"AI","u":"https://documentation.indigitall.com/docs/multivariate-ab-testing","d":"Test multiple content variants automatically."},
{"t":"Intelligent Keywords","s":"AI","u":"https://documentation.indigitall.com/docs/intelligent-keywords","d":"Keyword-driven automation and routing."},
{"t":"Intelligent Timing","s":"AI","u":"https://documentation.indigitall.com/docs/intelligent-timing","d":"Send at the best time for each individual user."},
{"t":"About Push","s":"Push","u":"https://documentation.indigitall.com/docs/about-push","d":"Introduction to App Push and Web Push notifications."},
{"t":"Types of Push Notifications","s":"Push","u":"https://documentation.indigitall.com/docs/push-types","d":"Silent, rich, interactive, all push notification types."},
{"t":"Push Features","s":"Push","u":"https://documentation.indigitall.com/docs/push-feature","d":"All features available in push notifications."},
{"t":"Managing Push","s":"Push","u":"https://documentation.indigitall.com/docs/managing-push","d":"Manage your push campaigns and history."},
{"t":"Creating a Push Message","s":"Push","u":"https://documentation.indigitall.com/docs/creating-push","d":"Step-by-step guide to create a push notification."},
{"t":"Advanced Push Options","s":"Push","u":"https://documentation.indigitall.com/docs/advanced-push-options","d":"Deep links, actions, images, and advanced push config."},
{"t":"Using Variables in Push","s":"Push","u":"https://documentation.indigitall.com/docs/using-variables","d":"Personalise push content with dynamic variables."},
{"t":"Encrypted Push","s":"Push","u":"https://documentation.indigitall.com/docs/encrypted-push","d":"End-to-end encrypted push for sensitive content."},
{"t":"iOS Push Options","s":"Push","u":"https://documentation.indigitall.com/docs/ios-option","d":"Apple-specific push notification configuration options."},
{"t":"Live Activity","s":"Push","u":"https://documentation.indigitall.com/docs/live-activity","d":"Dynamic Island and Lock Screen Live Activities for iOS."},
{"t":"Push Statistics","s":"Analytics","u":"https://documentation.indigitall.com/docs/push-statistics","d":"Delivery, open rate, and conversion stats for push."},
{"t":"indigitall vs Firebase","s":"Push","u":"https://documentation.indigitall.com/docs/indigitall-versus-firebase","d":"Why indigitall push outperforms Firebase alone."},
{"t":"About inApp inWeb","s":"inApp","u":"https://documentation.indigitall.com/docs/about-inappinweb","d":"In-app pop-ups, banners, and in-web overlays."},
{"t":"New Schema inApp inWeb","s":"inApp","u":"https://documentation.indigitall.com/docs/new-schema-inappinweb","d":"Updated design schemas for inApp and inWeb messages."},
{"t":"Creating inApp Communication","s":"inApp","u":"https://documentation.indigitall.com/docs/creating-a-communication","d":"Create an inApp or inWeb campaign step by step."},
{"t":"Manage inApp inWeb","s":"inApp","u":"https://documentation.indigitall.com/docs/manage-inappinweb","d":"Manage active and scheduled inApp messages."},
{"t":"inApp inWeb Statistics","s":"Analytics","u":"https://documentation.indigitall.com/docs/inapp-inweb-statistics","d":"Impressions, clicks, and conversions for inApp and inWeb."},
{"t":"WhatsApp Messages","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-messages","d":"Send and manage WhatsApp marketing messages."},
{"t":"WhatsApp Templates","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-templates","d":"Create and manage Meta-approved message templates."},
{"t":"WhatsApp Carousel Templates","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/carousel-templates","d":"Carousel-style interactive WhatsApp templates."},
{"t":"WhatsApp Flows","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-flows","d":"Interactive WhatsApp flows for forms and surveys."},
{"t":"WhatsApp Icebreakers","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/icebreakers","d":"Quick-reply icebreaker buttons for WhatsApp chats."},
{"t":"WhatsApp Best Practices","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-best-practices","d":"Deliverability, quality, and compliance tips for WhatsApp."},
{"t":"WABA Setup","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/waba-setup","d":"Set up your WhatsApp Business Account with Meta."},
{"t":"WhatsApp Number Onboarding","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-number-onboarding","d":"Onboard your WhatsApp phone number with Meta."},
{"t":"WhatsApp Business Verification","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/business-verification","d":"Verify your business on Meta for WhatsApp access."},
{"t":"Official Business Account OBA","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/official-business-account-oba","d":"How to get and maintain an OBA verified badge."},
{"t":"Messaging Limits","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/messaging-limits","d":"Daily and monthly messaging tier limits for WhatsApp."},
{"t":"Meta Pricing","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/meta-pricing","d":"WhatsApp conversation-based pricing explained."},
{"t":"Conversions API CAPI","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/conversion-api-for-whatsapp","d":"Track WhatsApp conversions through Meta CAPI."},
{"t":"WhatsApp Error Codes","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-error-codes-guide-meta","d":"Meta WhatsApp error codes and how to fix them."},
{"t":"WhatsApp Commerce","s":"WhatsApp","u":"https://documentation.indigitall.com/docs/whatsapp-commerce","d":"Product catalog integration for WhatsApp Commerce."},
{"t":"Contact Center","s":"Contact Center","u":"https://documentation.indigitall.com/docs/chat-service","d":"Manage inbound conversations and agent queues."},
{"t":"Contact Center Configuration","s":"Contact Center","u":"https://documentation.indigitall.com/docs/configuration","d":"Configure queues, routing, and SLAs."},
{"t":"Agent Panel","s":"Contact Center","u":"https://documentation.indigitall.com/docs/agent-panel","d":"The agent workspace for handling conversations."},
{"t":"AI Assistant Contact Center","s":"Contact Center","u":"https://documentation.indigitall.com/docs/new-gen-ai","d":"Generative AI suggestions for contact center agents."},
{"t":"Supervisor User","s":"Contact Center","u":"https://documentation.indigitall.com/docs/supervisor-user","d":"Supervisor view to monitor agents and queues in real time."},
{"t":"Managing Chat Campaigns","s":"Contact Center","u":"https://documentation.indigitall.com/docs/managing-chat-campaigns","d":"Manage outbound chat campaigns with Chat v2."},
{"t":"Creating a Chat Campaign","s":"Contact Center","u":"https://documentation.indigitall.com/docs/creating-a-new-chat-campaign","d":"Launch proactive outbound chat campaigns."},
{"t":"Chat Statistics","s":"Analytics","u":"https://documentation.indigitall.com/docs/chat-statistics","d":"Metrics and reports for contact center activity."},
{"t":"About Email","s":"Email","u":"https://documentation.indigitall.com/docs/about-email","d":"Email marketing overview in indigitall."},
{"t":"Creating an Email","s":"Email","u":"https://documentation.indigitall.com/docs/creating-an-email","d":"Create and send an email campaign."},
{"t":"Email Builder","s":"Email","u":"https://documentation.indigitall.com/docs/creating-an-email2","d":"Drag-and-drop email builder guide."},
{"t":"Email Best Practices","s":"Email","u":"https://documentation.indigitall.com/docs/email-best-practices","d":"Deliverability, design, and content best practices."},
{"t":"IP Warming","s":"Email","u":"https://documentation.indigitall.com/docs/ip-warming","d":"Gradually build your email sender reputation."},
{"t":"Email Statistics","s":"Analytics","u":"https://documentation.indigitall.com/docs/email-statistics","d":"Open rates, clicks, and conversions for email campaigns."},
{"t":"About SMS","s":"SMS","u":"https://documentation.indigitall.com/docs/about-sms","d":"SMS channel overview and capabilities."},
{"t":"Creating a SMS","s":"SMS","u":"https://documentation.indigitall.com/docs/creating-a-sms","d":"Create and send an SMS campaign."},
{"t":"SMS Statistics","s":"Analytics","u":"https://documentation.indigitall.com/docs/sms-statistics","d":"Delivery and engagement metrics for SMS campaigns."},
{"t":"RCS","s":"RCS","u":"https://documentation.indigitall.com/docs/rcs","d":"Rich Communication Services overview and setup."},
{"t":"Inbox Content Cards","s":"Inbox","u":"https://documentation.indigitall.com/docs/content-cards","d":"In-app inbox with persistent notification cards."},
{"t":"About Mobile Wallet","s":"Wallet","u":"https://documentation.indigitall.com/docs/about-mobile-wallet","d":"Apple Wallet and Google Wallet pass management."},
{"t":"Predictive Suite","s":"Predictive","u":"https://documentation.indigitall.com/docs/predictive-suite","d":"Behaviour prediction and retention analytics."},
{"t":"User Retention","s":"Predictive","u":"https://documentation.indigitall.com/docs/user-retention","d":"Predict and improve user retention rates."},
{"t":"Churn Prediction","s":"Predictive","u":"https://documentation.indigitall.com/docs/churn-prediction","d":"Identify users likely to churn and re-engage them."},
{"t":"Configuring Reporting UTM","s":"Analytics","u":"https://documentation.indigitall.com/docs/configuring-reporting","d":"Set up UTM parameters and analytics tracking."},
{"t":"Glossary","s":"Analytics","u":"https://documentation.indigitall.com/docs/glossary","d":"Definition of all metrics and terms used in analytics."},
{"t":"Salesforce Marketing Cloud","s":"Partners","u":"https://documentation.indigitall.com/docs/salesforce-marketing-cloud","d":"Integrate indigitall with Salesforce Marketing Cloud."},
{"t":"Salesforce Service Cloud","s":"Partners","u":"https://documentation.indigitall.com/docs/canvas-app-integration","d":"Canvas app integration with Salesforce Service Cloud."},
{"t":"HubSpot","s":"Partners","u":"https://documentation.indigitall.com/docs/hubspot","d":"Connect indigitall with HubSpot CRM."},
{"t":"Shopify","s":"Partners","u":"https://documentation.indigitall.com/docs/shopify","d":"Shopify integration for e-commerce push automation."},
{"t":"VTEX IO","s":"Partners","u":"https://documentation.indigitall.com/docs/vtex-io","d":"indigitall integration for VTEX IO e-commerce stores."},
{"t":"MS Teams","s":"Partners","u":"https://documentation.indigitall.com/docs/ms-teams","d":"Send indigitall notifications to Microsoft Teams."},
{"t":"indigitall API Guide","s":"API","u":"https://documentation.indigitall.com/reference/indigitall-api","d":"Full REST API reference for all indigitall endpoints."},
{"t":"Android SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/android-sdk","d":"Native Android SDK integration guide."},
{"t":"iOS SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/ios-1","d":"Native iOS Swift and Objective-C SDK integration."},
{"t":"Web SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/integration-2","d":"JavaScript Web SDK for websites and PWAs."},
{"t":"Flutter SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/overview-5","d":"indigitall Flutter plugin for cross-platform apps."},
{"t":"React Native SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/overview-17","d":"indigitall library for React Native apps."},
{"t":"Cordova SDK","s":"SDK","u":"https://documentation.indigitall.com/reference/integration-14","d":"indigitall Cordova plugin integration guide."},
{"t":"Developer Guide Platform","s":"Dev Guide","u":"https://indigitall.readme.io/reference/platform-features","d":"SDK guides and platform features overview."}
]

indigitall Documentation

Docs & Guides

Everything you need to build, integrate, and scale with indigitall. From your first push notification to full omnichannel automation.