Configuration

To set up your Contact Center Service, follow these steps:

1. Click the Settings icon.

   

2. Select the Chat v2 tab on the upper right.

3. In the left navigation menu, select Contact Center Integration at the bottom.

This section offers several customizable fields, giving you full flexibility to adapt the Contact Center to your team's workflow.

For further details, click here. For a step-by-step visual guide, watch the video tutorial below: