Push Statistics

You can access your statistics from the side menu of your indigitall console: Statistics > Push

KPIs

Card	Description
Sendings	Total number of push notifications sent in the period.
Delivery rate	Percentage of notifications successfully delivered out of those sent. Includes the comparison with the previous period.
CTR	Click-through rate: percentage of notifications that were clicked. Includes the comparison with the previous period.

Sent campaigns

Column	Description
Sending ID	Identifier of the sending. A dash (—) means the sending has no specific ID (for example, campaigns triggered by automations or journeys).
Campaign	Campaign name. Click it to open the campaign.
Type	Platform the campaign targets (for example, App/Web).
Sent date	Date (and time, for scheduled sendings) of the sending.
Nº sendings	Number of notifications sent.
% delivery	Delivery rate of the sending.
CTR	Click-through rate of the sending.

Click the chart icon at the end of a row to see the detailed statistics for that campaign.

Sendings evolution

Daily chart with three metrics: Sendings (dashed line), % delivery and CTR.

Download the CSV files

Click Download .csv.
Choose one of the options:
- Download .CSV statistics by date.
- Download .CSV statistics by device.
- Download .CSV statistics by campaign.

Statistics by date

One row per platform and day.

Field	Description
`platformGroup`	Platform: `android`, `ios` or `web`.
`statsDate`	Day the data refers to.
`numDevicesSent`	Number of devices the notification was sent to.
`numDevicesSuccess`	Number of devices the notification was delivered to successfully.
`numDevicesClicked`	Number of devices that clicked the notification.

Statistics by device

One row per notification sent to each device. Use this file to analyze delivery results and errors device by device.

Field	Description
`deviceCode`	Unique identifier of the device in indigitall.
`externalCode`	Your own identifier for the user (external ID), if it is set.
`platform`	Device platform: `android`, `ios` or `webpush`.
`eventType`	Type of event recorded (for example, `send`).
`campaignId`	Campaign ID.
`sendingId`	Sending ID.
`pushId`	ID of the individual push notification.
`created`	Date and time of the event (UTC, ISO 8601 format).
`clickedButton`	Button the user clicked, if the notification has buttons.
`providerResponse`	Response returned by the push provider when the delivery fails (for example, `Status Code 401` or `Unsubscribed (410)`). Empty when the delivery succeeds.
`providerStatus`	`true` if the provider accepted the notification; `false` if it was rejected.
`replacements`	Personalization values used in the message, if any.

Statistics by campaign

One row per campaign, sending and platform. Each sending includes one row per platform (android, ios, web) plus a summary row with platformGroup = all.

Field	Description
`name`	Campaign name.
`campaignId`	Campaign ID.
`createdDate`	Date and time of the sending (UTC).
`platformGroup`	Platform of the row: `android`, `ios`, `web`, or `all` for the summary row.
`id`	Sending ID. Empty when the sending has no specific ID.
`sendingTrigger`	What triggered the sending: `IMMEDIATE`, `AUTOMATISM` or `CUSTOMER_SERVICE`.
`sendingGroupMode`	Whether the sending stats are `GROUPED` or `UNGROUPED`.
`cancelled`	Indicates whether the sending was cancelled.
`actionType`	Action performed when the notification is clicked (for example, `url`).
`actionTarget`	Destination of the action (for example, the URL that opens).
`numSendings`	Number of sendings (shown in the `all` row).
`numDevicesSent`	Number of devices the notification was sent to.
`numDevicesSuccess`	Number of devices the notification was delivered to successfully.
`numDevicesReceived`	Number of devices that confirmed receiving the notification.
`numDevicesClicked`	Number of devices that clicked the notification.
`numDevicesClickedButtons`	Clicks per button, in JSON format. For example, `{"0":1}` means button 0 was clicked once. `{}` means no buttons were clicked.
`subscribedTopics`	Topics the campaign was sent to, if any.