inbox
Academy
indigitall Inbox
Persistent in-app content cards that let users revisit messages at their own pace — all Inbox resources, tutorials and documentation.
Ebooks
EbookInboxComplete guide to content cards: use cases, design best practices and engagement metrics.Download →
EbookSmart HR Management with ChatbotsInbox cards for internal HR communications: policies, announcements and task prompts.Download →
EbookCustomer JourneyHow Inbox cards complement push and inApp in a multi-touchpoint journey.Download →
EbookCustomer Journey with AIAI-powered delivery timing for Inbox content cards based on user behaviour.Download →
LibraryBrowse all ebooks →Full indigitall ebook library.View →
Success Stories
MobilityCarsharing: Inbox-Driven EngagementPersistent Inbox cards keep carsharing users informed about offers and account updates.Read →
EducationBoosting Student EngagementUniversity uses Inbox cards to surface deadlines, resources and campus news.Read →
E-CommerceRevolutionizing E-Commerce Order ManagementOrder history and tracking accessible via persistent Inbox cards in the app.Read →
BankingDigital Engagement for Financial LeadersInbox cards surface personalised product offers and account alerts in the banking app.Read →
All StoriesBrowse all success stories →All case studies across industries.View →
Blog & Webinars
AIHow Connected AI Empowers AgentsInbox cards surface AI-generated summaries and next-best-action suggestions.Read →
BankingBeyond Transactions: Customer EngagementUse Inbox as a personalised content hub inside your banking app.Read →
LifecycleCustomer Lifecycle: How to Keep it ActiveInbox cards at key lifecycle stages re-activate dormant users without interruption.Read →
Post-PurchasePost-Purchase: Shipping Updates & ReviewsArchive transactional messages in Inbox so customers can track orders anytime.Read →
LoyaltyBuilding a Loyalty CommunityDeliver exclusive loyalty content through Inbox cards that persist between sessions.Read →
ActivationFrom App Downloads to Active UsersInbox onboarding cards guide new users through setup without overwhelming push.Read →
Videos & Tutorials
Playlist▶ Contact Center / Inbox — full playlistTutorials covering Inbox setup alongside the contact center messaging module.Watch all →
TutorialContact Center Configuration (EN)Configure the messaging module that powers the Inbox channel in indigitall.Watch →
TutorialChat StatisticsMeasure Inbox card impressions, opens and engagement with indigitall analytics.Watch →
TutorialCreating Campaign (inApp — related)inApp and Inbox campaigns share design patterns — this tutorial applies to both.Watch →
TutorialinApp-inWeb / SegmentsUse CDP segments to target Inbox content cards to specific audience groups.Watch →
Playlist▶ inApp / inWeb — full playlistRelated tutorials — Inbox shares design patterns with inApp content cards.Watch all →
Channelindigitall YouTube ChannelAll product tutorials, demos and webinar recordings.Subscribe →