Customize your messages based on events to communicate with the users immediately on their favorite channel. When that event occurs in any of their channels, make call via webhooks to communicate with the customer and push customer action in another channel.

This option is a fabolous way to communicate with the customer using a omnichannel strategy.

Some examples:

  • Users click a web push about the new recipes in your restaurant, then you send to their Mobile Wallet a discount ticket for dinner. >> you want to encourage them to book a table
  • Users book two-night stay in your hotel, you send them by whatsap some travel tips and thigs to do in the city. >> You don´t want they can cancel it later and then you give them some practical information to add value.

Omnichannel strategy

Send messages to specific events taking into account physical spaces, phone calls and interactions through any incoming and outgoing digital channel.