AI Agents

Transforming Automation into Action and Conversion

The evolution of bots has taken a major leap. We've moved from rule-based systems to LLMs with fluid conversations,
and now, to autonomous AI Agents. Guided by a defined objective, these agents not only reason and learn continuously but also act proactively, connecting with other platforms via the MCP protocol to execute complex tasks.

What is an AI Agent?

An AI Agent is an intelligent, autonomous system that perceives its environment, reasons, makes decisions, and executes
actions to achieve specific goals.
It goes beyond conversation by integrating memory and planning, and is able to access any tool via MCP to solve complex problems proactively or reactively.

Explore our ebook here.

MCP Connection

Our AI Agent is built to think strategically, seamlessly connect with any software through an MCP server, and engage dynamically with users to gather additional insights. With its iterative approach, the AI Agent consistently delivers the most accurate and optimized solution, always aligned with your original objective.

We use the Model Context Protocol (MCP), an open protocol that enables the AI agent to connect and communicate with multiple data sources and external tools in real time.

Thanks to MCP, we scale your AI solutions in an agile, efficient, and secure way, accelerating interoperability in complex and dynamic environments.

1. From Conversation to Conversion

The AI agent understands, makes decisions, and takes real action: it manages bookings, triggers campaigns, updates the CRM, captures leads, creates tickets, and initiates customer journeys.

2. Omnichannel Communication

The AI Agent operates across every channel from a single platform, ensuring a seamless and unified user experience.

• Contact Center Integration: The AI Agent can transfer the conversation to an unlimited and configurable number of human customer service agents, with support from a computer and/or a smartphone.

3. Universal Connectivity

The MCP connection allows the AI Agent to seamlessly access any platform and software, ensuring it can achieve its goals and solve problems.

4. Learning and Personalization

Your company is in control. With our AI Agent, you decide what information to use when assisting your customers.

We configure a customized environment where you control the access, updates, and storage of your data, ensuring intelligent and secure service designed exclusively for you.

5. Security and Privacy

The information provided to the AI Agent belongs exclusively to the organization and is only transmitted to the users interacting in the chat. The data used for training is not shared with public-facing artificial intelligence applications.