Contact Center

Our omnichannel platform reduces costs and increases customer satisfaction. The indigitall Contact Center enables the attention of 5-6 customers simultaneously per agent, thanks to a single management panel, maintaining service excellence.

Thanks to the bot, the service can attend uninterruptedly 24/7 and it is totally flexible in terms of unlimited number of agents and schedules. Contact Center agents can attend the service from a computer and/or smartphone.

Create and automate meaningful conversations for customer service, sales and marketing teams through web, app, WhatsApp, Facebook and Instagram.


Discover our AI chatbot with Generative Artificial Intelligence

Learn how our AI chatbot improves your Customer Service Department clicking here.

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indigitall has the recognition as a Meta Business Partner.

Bot, what can you do?

  • Reduction of waiting times and higher customer satisfaction.
  • Available 24/7.
  • The bot can respond with multimedia elements: images, audios, videos and documents.
  • Create a multiple language bot. The bot has written natural language recognition.
  • You can send proactive messages: Using Meta Authorized Templates.

Use Cases

  • Improve your customer service: Get an agent to jump into a conversation in real time whenever necessary.
  • Automate the most repetitive task: Through a chatbot powered by artificial intelligence. Reducing the pressure on your customer service team.
  • Set up your campaigns in seconds: Managing customer databases in a fast and secure way.