Contact Center

Our omnichannel platform reduces costs and increases customer satisfaction. The indigitall Contact Center enables the attention of 5-6 customers simultaneously per agent, thanks to a single management panel, maintaining service excellence.

Thanks to the bot, the service can attend uninterruptedly 24/7 and it is totally flexible in terms of unlimited number of agents and schedules. Contact Center agents can attend the service from a computer and/or smartphone.

Create and automate meaningful conversations for customer service, sales and marketing teams through web, app, WhatsApp, Facebook and Instagram.


indigitall has the recognition as a Meta Business Partner.

Bot, what can you do?

  • Reduction of waiting times and higher customer satisfaction.
  • Available 24/7.
  • The bot can respond with multimedia elements: images, audios, videos and documents.
  • Create a multiple language bot. The bot has written natural language recognition.
  • You can send proactive messages: Using Meta Authorized Templates.

Use Cases

  • Improve your customer service: Get an agent to jump into a conversation in real time whenever necessary.
  • Automate the most repetitive task: Through a chatbot powered by artificial intelligence. Reducing the pressure on your customer service team.
  • Set up your campaigns in seconds: Managing customer databases in a fast and secure way.