Update configuration

Update the chat configuration for an application

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Path Params
integer
required

Application's ID

Body Params
boolean

Indicates whether the service and its configuration is active or not for a given applicationId

reportingConfig
object | null

The configuration for the message status reporting system.

It's a system to send to an external API (setted by the client) the status information of a shipment.

routingConfig
object | null

The configuration for the message routing system.

It's a system to send messages to different endpoints based on the message content.

slicingConfig
object | null

The configuration for the messaging slicing system.

It's a system to split a message into smaller parts and send them separately.

boolean

Indicates whether the customer service is enabled or not for a given applicationId

boolean
Defaults to true

Default behavior for contacts where 'proactiveEnabled' is null.
true (default): Send proactive messages.
false: Do not send proactive messages.

boolean
Defaults to false

If true, allows API clients to pass a flag to override proactive restrictions
and send messages to all contacts, regardless of their 'proactiveEnabled' status.
false (default): Proactive restrictions are always enforced.

defaultEventCampaigns
object

Key-value map to enable or disable default global campaigns for specific events.

  • If a key is set to false, the system will NOT use the global default campaign for that event trigger.
  • If a key is missing or set to true, standard fallback logic applies (Custom -> Default).
multimediaConfig
object | null

Configuration for the multimedia system.

disclaimerConfig
object

Configuration for the disclaimer sent before the first integration response to a contact.

Responses

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Response
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application/json