ACADEMY - My Learning DOCS & GUIDESAPIPARTNERS FAQ
Dev Guide
indigitall

Get agent by ID

get
https://api.indigitall.com/v2/chat//contactCenter/agent/

Retrieve information about a specific agent for the contact center of a given application.

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Path Params
integer
required

Application's ID

integer
required

Contact Center Agent's ID

Query Params
boolean
Defaults to false

If set to true, the response will include the activeConversations property for each agent, indicating the number of active conversations currently assigned to that agent.
If set to false, the activeConversations property will not be included in the response.

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Updated about 2 hours ago

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Updated about 2 hours ago

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