Assign a sticky agent to a conversation session

Allows the assignment of a sticky (personalized) agent to a contact for a specific conversation session.

The sticky agent can be identified using one of the following fields:

• agentId (highest priority)
• email
• webUserId (lowest priority)

If multiple agent identifiers are provided, only the one with the highest priority will be applied.

To identify the target of the assignment, you must provide either:

• conversationSessionId (highest priority)
• contactId (lowest priority)

Providing at least one identifier for both the agent and the target is mandatory.