Get a list of agent valorations.

This endpoint allows you to retrieve the valoration of a list of agents for a specific application in CSV format.
The valoration reflects the performance and quality of the agent's interactions within the specified application.

The CSV must include these fields:

• agentSessionId The ID of the agent session

• agentId The ID of the agent

• createdAt

  The date and time when the agent valoration was created.
  The date format follows ISO 8601 standard, represented in UTC-0 timezone.

  Example:

  2019-02-13T08:18:39.632Z
  

• updatedAt

  The date and time when the agent valoration was last updated.
  The date format follows ISO 8601 standard, represented in UTC-0 timezone.

  Example:

  2019-02-13T08:18:39.632Z
  

• valoration

  The valoration of the agent session.

  Each client can have a set of rating value ranges.

  For instance, one client might have "Good" and "Bad" as options, while another might have "1", "2", "3", "4", "5", and so on.

CSV response example:

agentSessionId, agentId, createdAt, updatedAt, valoration
5, 10, 2019-02-13T08:18:39.632Z, 2022-02-13T12:20:32.332Z, Good