Download contact center reports as a ZIP file with configurable periodicity

get

https://api.indigitall.com/v2/stats/chat/application/{applicationId}/contactcenter/datestats/zip

Downloads a ZIP file containing multiple files with reports for the contact center of the selected application, filtered between the given dates. The frequency parameter allow requesting only daily reports. The files contain comprehensive information about contact center activities and metrics. The difference in days between the selected dates cannot be greater than 90.

Path Params

applicationId

int64

required

The ID of the application for which to retrieve statistics.

Query Params

dateFrom

string

required

Retrieve statistics for messages after the specified timestamp. Format: YYYY-MM-DD. The maximum period of time that can be selected between dateFrom and dateTo is equal to 90 days.

dateTo

string

required

Retrieve statistics for messages before the specified timestamp. Format: YYYY-MM-DD. The maximum period of time that can be selected between dateFrom and dateTo is equal to 90 days.

periodicity

string

enum

Defaults to daily

Retrieve statistics for messages before the specified timestamp. Format: YYYY-MM-DD. The maximum period of time that can be selected between dateFrom and dateTo is equal to 90 days.

Allowed:

Headers

string

enum

Defaults to application/json

Generated from available response content types

Allowed:

Responses

Language

Credentials

Header

Response

Click Try It! to start a request and see the response here! Or choose an example:

application/zip

application/json

200ZIP file containing multiple files with statistics.

400The request could not be understood or was missing required parameters.

403The server understood the request, but refuses to authorize it.

404The requested resource could not be found.

500The server encountered an unexpected condition that prevented it from fulfilling the request.