Platform Features

Dev Guide

Platform Features

indigitall helps businesses connect with their customers and offer them a singular experience through the right channels, at the right moment. The platform is built on three primary elements.

The 3 building blocks

Architecture

SDK

9 platforms

The indigitall SDKs can be integrated into several platforms, so you can use any channel at any time. Pick your stack to get started.

Data API

REST

The indigitall Data API gives access to information through a uniform and predefined set of operations. As a REST API, it relies on URLs and the HTTP protocol to transfer data between systems — enabling event creation for your marketing initiatives.

Data flow architecture between the customer's systems (CRM, SDK) and indigitall (api.indigitall.com, device-api, Customer Journey, Push, Email, SMS)
How data flows between your systems and the indigitall platform.
Explore the indigitall API

Console

Dashboard

The Console is the management dashboard where all platform actions are executed. Existing users can access their accounts through the login portal.

Combining real-time behavioral data with omnichannel communication
Don't just send messages—know your customers inside out with real-time insights that pick up where traditional CRMs leave off.
Learn to use the Console
Omnichannel strategy

indigitall is the only solution in the world that includes all inbound and outbound digital channels integrated into one unified ecosystem — for streamlined deployment and operational simplicity.

Omnichannel diagram: inbound channels (WhatsApp, ChatApp, ChatWeb, Facebook, Instagram) and outbound channels (AppPush, InApp, WebPush, InWeb, Android Auto/Apple Car, Email, Telegram, SMS, Mobile Wallet, WhatsApp) around a central brand and customer
Every inbound and outbound channel, unified in one ecosystem.