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Retrieve conversation list information for a specified agent

get
https://api.indigitall.com/v1/chat/agent/conversations

Fetches a list of conversations for the specified agent within a given date range. Requires an applicationId as a query parameter. Optionally, date ranges can be provided using dateFrom and dateTo in the yyyy-mm-dd format. If dateFrom and dateTo are not specified, the default date range will cover the last 30 days.

Note: The difference between dateFrom and dateTo must not exceed 30 days.

Important: You must specify either agentId, email, or contactId, but only one of them.

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Query Params
string

The unique identifier of the agent whose conversations are being retrieved.

string

The email of the agent whose conversations are being retrieved.

string

The id of the contact of the user whose conversations are being retrieved.

integer
required

The id of the application associated to the user whose conversations are being retrieved.

string

The date when the conversation started. The format should be yyyy-mm-dd. This parameter is used to filter conversations that began on or after the specified date.

Example:

2011-06-21
string

The date when the conversation ended. The format should be yyyy-mm-dd. This parameter is used to filter conversations that were closed on or before the specified date.

Example:

2011-06-21
Responses

Updated 5 months ago

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Updated 5 months ago