About WhatsApp Chat

The WhatsApp Chat service is developed by our brand iurny by indigitall to simplify and improve the communication between a business and its users through whatsapp channel.

Insert a Whatsapp floating button on your website is very easy and you set your ‘WhatsApp’ number and let your visitors contact you easily:
📱 On mobile, launch WhatsApp mobile app.
💻 On desktop, launch WhatsApp desktop app or WhatsApp Web, show QR Code to scan from phone.

The WhatsApp module is very flexible so you can modify to reflect your corporate branding:

  • Set up and personalize your welcome message.
  • Personalize the position of the button (left or right), control when you want the button and the chat to appear (delay time).
  • Modify the image of the Whatsapp Logo within the chat as well as its color.
  • Change the background color of the chat and personalize your header.


  • CREATE CALL-TO-ACTION MESSAGES: Use custom CTAs to get users to start the conversation, welcome them, help them and offer them offers or promotions.
  • CUSTOMIZE CONVERSATION START MESSAGES: Set the first message so that the visitor can start the conversation immediately.
  • SHOW A NOTIFICATION: Once you start a conversation with your users through Whatsapp, they will receive notifications and won’t miss any important message you want to send them.
  • ANALYTICS INTEGRATION: Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens WhatsApp. Google Analytics 4 integration with the recommended "iurny_lead" event. You can also create your own custom events or add event parameters.
  • CHAT TRIGGERS: Personalize delay time for whatsapp logo and chat window
  • THEME COLORS: You choose a color and we customize the entire visual theme of the widget.
  • FAST & LIGHT: We only load what is needed. iurny is lightweight and follows best coding practices.

Premium Add-On

Extend our plugin with awesome features:

  • Create several agents: Managing multiple WhatsApp accounts has never been easier. Our Premium add-on allows you to add multiple phone numbers and monitor their availability. Even if none of your agents are available, users will know when to expect an answer.
  • Avoid overloading: Avoid delays in answers. iurny allows you to add as many phone numbers as you want. We distribute customer chats evenly among each of your agents.

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